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Scholars Journal of Engineering and Technology | Volume-5 | Issue-10
Customers Influx, Awareness and Security Management in E-Commerce
Otaru Ekhare Natheniel, Ezeoke Grace, Ashikodi Anthony Ifeanyi, Ajagun Kehinde Oluwatomi, Okorun Ambrose Ali
Published: Oct. 30, 2017 |
56
54
DOI: 10.36347/sjet.2017.v05i10.001
Pages: 513-523
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Abstract
Customer’s awareness and embracing e-commerce transaction have been a major issue in recent years. This is because people are still scared about electronic commerce customer’s safety. The weaknesses of safety and lack of security are barriers in conducting any transactions in online business and banking transactions. This work focuses on managing and increasing customer’s awareness and influx, and ensuring low or no risk with effective risk managing on E-Commerce. Trust is the most critical factor that drives the business either it is traditional or e-business. There are number of factors that contribute to the e-commerce trust. The use of personal and credit card information during online transactions bring a lot of concern to the users as how their information will be used. Organizations in online businesses are also concerned on how the customers and their businesses can be secured. There is fear of the unknown in the system. An expository review and instances are made to make people of the world be sure of security, reliability and the convenience in the e-business with a technical stepwise presentation of security, contributory role of providers and costumers, as well as services.