DOI: 10.36347/sjet.2023.v11i03.006

Pages: 53-65

Disputes are common in construction projects. The consequences of disputes are negative on a project’s successful completion. It requires more time, cost, and effort to find a resolution once a dispute occurs. Disputes also affect a project’s triple constraints time, cost, and scope. Therefore, disputes are a risk for any construction project. According to many studies, most of the causes of project disputes relate to contract and contractual matters. Therefore, the purpose of this study was to emphasize the importance of effective contract management to prevent or minimize potential construction disputes. The objective was to identify the factors that improve the effectiveness of contract management. This study used secondary data resources by using existing publications from 2018 to 2022. It identified five different factor categories that affect the effectiveness of contract management. This research also identified gaps and areas that need future research.