DOI: 10.36347/sjebm.2018.v05i01.004

Pages: 24-29

The main objective of this study was to assess how the use of Biometric Voter Registration (BVR) system affects Independent Electoral and Boundaries Commission (IEBC) employees’ performance in Kenya. The study used descriptive survey research design. The target population of the study was the 203 permanent Independent Electoral and Boundary Commission employees working in Nairobi Region and the IEBC headquarter. The study used sampling formula recommended by Nassiuma (2000) to arrive at 98 of employees working in Nairobi Region and headquarters leaving out other regions because the researcher works at the headquarters in Nairobi where he easily co-ordinated data collection. Respondents were randomly picked to form the 98 sample. The researcher used close ended questionnaires based on Likert Scale as the main mode of data collection. The data was analyzed through the use of descriptive statistics and inferential statistics. The relationship between use of Biometric Voter Registration (BVR) system and employees performance was tested using a Pearson’s Correlation. The study was important since Kenyans expressed complaints from the public about the electoral technology in the 2013 general election, the study therefore will analyze whether use of Biometric Voter Registration (BVR) system was important in enhancing employees performance. The study established that When the IEBC employees continue to upgrade their skills in the use of BVR technology in voters’ management; there will be increase in their performance in terms of efficiency, work quality, timely delivery and high productivity.