DOI: 10.36347/sjebm.2018.v05i03.006

Pages: 174-183

The essential aim of this study is to evaluate the influence of transformational leadership behaviors and social competencies of leadership on organizational citizenship behavior of employees. The relationships model was built based on social exchange theory and supported by previous studies from different cultures. The model of relationships was built on the basis of social exchange theory and supported by previous studies. Pilot study was conducted by forty four respondents from Banks in the West Libya to test reliability and validity. Internal consistency, convergent validity, and discriminant validity were achieved. For mean study, stratified random sampling is adopted, 297 questionnaires among employees of banks were distributed and 223 out of them were returned and valid. Descriptive analysis, Exploratory Factor Analysis (EFA), and deductive analysis were used. The findings revealed that transformational leadership behaviours and social competences were relatively high by mangers at various managerial levels. Moreover, the results referred that transformational leadership behaviors and social competencies have positive effect on organizational citizenship behavior of employees, as well as the integration between them has an impact on the citizenship behavior, and this integration better explains the engagement of those employees in extra- role behaviors than the interpretation of the impact of each variable separately.