DOI: 10.36347/sjebm.2018.v05i08.007

Pages: 760-772

The study was on the effect of management by walking about on employee performance a survey on public teaching hospitals in South-East, Nigeria. The specific objectives include to, Examine the extent to which applying management by walking about effect employees positive attitudes towards their work in public teaching hospitals in South- East Nigeria, ascertain the extent to which using management by working about by managers effect provision of employees with advice and guidance in public teaching hospitals in South-East Nigeria, determine the extent to which applying management by working about effect employee's individual capabilities in public teaching hospitals in South- East Nigeria. The research survey design was used. Out of a population of of27864 staff, 378 staff was sampled after applying the Freund and William’s formula for the determination of adequate sample size. Out of 378 staffsampled, 360 staff returned the questionnaire and accurately filled. That gave 95 percent response rate. The closed-ended questionnaire was utilized. The correlation coefficient (r). It gave a reliability coefficient of 0.97 which was also good. The data were analyzed using the Student's t-test for the statistical tool. The result showed that there is a positive effect of management by walking about on customer care in public teaching hospitals in South- East Nigeria ,f(n = 378)= 4332.659, P<0.05; that Management by walking about has positive effect on skill learning targets in public teaching hospitals in South-East Nigeria, f(n = 378)= 9916.271, P<0.05; The study concludes that the practice of management by walking about with this method assists in finding facts in improving communication, motivations, development and creativity and feedback on the organizational commitment of the employees. It was recommended that the hospital management and other organizations should be in harmony with the workers by holding regular meetings to sort out issues that should create problems i