DOI: 10.36347/sjebm.2019.v06i01.001

Pages: 1-6

Strategic change management is gaining ground in organization today, especially organizations driven by technological adoption like Telkom Kenya. The general objective of the study was to the role of selected management practices in facilitating strategic change in Telkom Kenya.This study was undertaken to find out; the function of utilizing incentives as a management practice to facilitate strategic change in the business. Further, the study analyzed the way in which top management decision making eases strategic change in Telkom; ascertain the part of handling change immunity, role played by transition management. The analysis will employ a case study research design. The target population included the management of Telkom Kenya Limited. The target population of the study was 270 top and middle managers at Telkom Kenya. The study used sampling formula recommended by Nassium (2000) to arrive at 32 management the sample size. The research then randomly picked any 2 top management and 30 middle managers. Data was collected using structured questionnaire designed using Likert Scale. Data was analyzed using descriptive statistics, Pearson Correlation and Regression Analysis. The results from the study will be beneficial to the management of Telkom Kenya in re-formulating policies in the management of strategic change. Scholars might find it significant as it might boost the body of knowledge within this region. It is estimated that the understanding gained from the analysis could serve as a foundation for preparation and also a point of reference to additional research on the subject of the strategic shift. The study established that two practices, that is managing transition and employees empowerment contributed significantly in facilitate strategic change in Telkom Kenya.