DOI: 10.36347/sjebm.2019.v06i01.008

Pages: 55-62

This study examined the effect of job stress on employee performance in selected banks in South East, geo-political zone of Nigeria. It is being argued that bankers seem to be affected by stress-related factors such as, bankers’ work-life conflicting with their personal life, coupled with the attendant imbalance associated with their work life and personal life. The objectives of the study were basically to ascertain the stress related problems of bankers and examine their relationship between stress and non-financial performance and finally the impact of stress on employee non- financial performance. The study employed a descriptive survey design and structured questionnaire was used in collection of data. The target population comprised of 340 staff of five different banks in the South East, Enugu, Ebonyi and Anambra states, precisely. A sample size of 340 respondents was drawn by the use of purposive sampling. Thus 340copies of the questionnaire were distributed and 320 copies were duly completed and returned. This represents an 95.23% response rate. The hypotheses were tested with the use of chi-square test statistic. Result shows that; work-life and family interface, affect bankers organizational skill.A significant positive relationship does not exist between management support and bankers effectiveness. The study recommends amongst others, that the organizations should create a better supportive organizational climate to enable bankers to be at their best to minimize stress.