DOI: https://doi.org/10.36347/sjams.2025.v13i01.014

Pages: 83-87

This study investigates the reliability and readability of ChatGPT-4.0's responses to medical inquiries about dizziness, a condition affecting balance and movement perception, particularly in older populations. The research aims to assess the feasibility of AI applications in healthcare, focusing on their potential to alleviate the burden on healthcare systems by providing timely and accurate medical information. Utilizing Reddit as a data source, the study identifies common public concerns about dizziness and evaluates ChatGPT-4.0's responses using the Modified Dicern criteria, with assessments conducted by an experienced emergency medicine specialist. The findings highlight the AI's ability to deliver clear and relevant information, though they also reveal gaps in source transparency and data timeliness. Addressing these limitations is crucial for enhancing AI's role in healthcare, improving patient care, and reducing healthcare professionals' workload. The study underscores the importance of integrating AI with traditional medical practices to foster a collaborative approach to medical information dissemination and improve healthcare outcomes.