DOI: 10.36347/sjpms.2020.v07i05.003

Pages: 62-69

Based on the theory of customer satisfaction, this paper constructs the index system of students' satisfaction of university mathematics teaching quality, and constructs and issues the final questionnaire from five dimensions of teachers, personnel training, classroom effect, teaching management and teaching effect. Using exploratory factor analysis, comprehensive linear weighting method and satisfaction index model to calculate and analyze the survey data, and finally get the discussion about the students' satisfaction, and make a significant analysis on the influencing factors of the students' satisfaction index. Finally, combined with the results of data analysis, the methods and suggestions to improve students' satisfaction are given.