DOI: https://doi.org/10.36347/sajp.2026.v15i05.002

Pages: 125-132

Computerization of the pharmaceutical products circuit is essential for the proper functioning of the hospital pharmacy. It helps control the pharmaceutical supply chain, optimize expenditure, and ensure traceability throughout the entire pharmaceutical products circuit. The objective of this study was to assess the impact of this new system on the pharmaceutical supply chain after one year of operation. This was a survey conducted over a one-month period. Data were collected using two types of questionnaires: one intended for pharmacy staff and the other for staff working in care units. A total of 104 people took part in the survey, of whom 58.65% were female. In addition, 48% were under 30 years old, 64.42% had used the information system for more than one year, 63% had received training on the computerized tool implemented, 81.75% considered the ergonomics of this system easy, and 69.23% reported that the information system used improved prescribing quality. Among pharmacy staff, 61.11% reported that this system improved the quality of pharmaceutical validation, 65.05% considered that it enabled better management of pharmaceutical products, and 69.23% stated that the system improved teamwork and communication with care services. Among physicians and nurses, 50.77% reported that the information system enabled them to optimize working time, 48% were very satisfied with the service provided by this system, and 95.19% preferred the information system to handwritten prescriptions. This study shows that computerization has a positive impact on improving the quality of the pharmaceutical products circuit and on the quality of work among HMIMV staff.