DOI: 10.36347/sjet

Pages: 403-411

Value stream mapping is a lean manufacturing technique used to analyze and design the flow of materials and information required to bring a product or service to a consumer. Value stream mapping has supporting methods that are often used in Lean environments to analyze and design flows at the system level across multiple processes. Although value stream mapping is often associated with manufacturing, it is also used in logistics, supply chain, service related industries, healthcare, software development, product development, and administrative and office processes. In this paper we proposed a new methodology for implementing Value Stream Mapping, in processes that feature High-Mix, LowVolume product base. The purpose of our paper is to gather the best practices for controlling and improving High-Mix, Low-Volume processes and merge them with some innovative ideas to create an inclusive Value Stream Mapping methodology which is better fitted with the types of complications in High-Mix, Low-Volume environments. The reallife experimentation allow for the fine-tuning of the methodology.