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Scholars Journal of Economics, Business and Management | Volume-8 | Issue-06
The Role of Competence and Communication in Improving Marketing Performance
Sulistiyani, Gita Sugiyarti
Published: June 20, 2021 | 108 117
DOI: 10.36347/sjebm.2021.v08i06.005
Pages: 178-184
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Abstract
Marketing activities can provide consumer satisfaction if they want their business to continue. The purpose of this study is to examine the effect of competence and communication on competitive advantage and the influence of competence, communication, and competitive advantage on marketing performance. The sample in this study was 100 respondents using the SPSS version 16.00 analysis tool. After testing the hypothesis, it was found that there was a significant positive effect of competence and communication on competitive advantage. Significant positive influence between competence, communication and competitive advantage on marketing performance.