DOI: 10.36344/ccijhss.2019.v05i03.001

Pages: 49-52

This study aimed at exploring the relationship between perceived empathy and conflict management styles among undergraduate students with the use of two measurement scales of empathy. A modified version of Toronto Empathy Questionnaire and a revised version of Empathy Quotient (EQ) were used to measure empathy of students. A sample of 172 accounting students in a selected public university in Bangkok, Thailand was gathered for data collection through an online version questionnaire. With the use of Toronto scale, results of Pearson correlation analysis indicated the significant associations between empathy and collaborating, compromising, and accommodating style. In addition, when employing Empathy Quotient scale, results found that empathy had a positive significant correlation with competing, collaborating, compromising, and accommodating style. This unexpected finding was described since it was inconsistent with the previous research.