DOI: 10.36347/sjams.2022.v10i05.014

Pages: 763-771

Background: Road Traffic Accidents (RTA) is a major threat to life in our country which are increasing exponentially day by day all over the world. The major consequences of road traffic accidents are associated with multiple traumatic injuries and are the leading cause of death both in developed and developing countries. The death rate would be reduced with a properly organized system of trauma care. Prompt, effective, and efficient healthcare services save a significant amount of lives and also reduce the suffering and duration of illness. RTA patients require immediate attention and treatment as well as long-term comprehensive healthcare under the direct supervision of a medical team. The study aimed to assess the In-patient service management for Road Traffic Accident patients in a specialized hospital in Bangladesh. Methods: A cross-sectional study was conducted among 120 respondents (74.20% male, mean age = 24.6 ± 1.62 years) In-patient department of the National Institute of traumatology and orthopedic rehabilitation Centre (NITOR) in Bangladesh through purposive sampling technique. Data were collected from February 2019 to February 2020 via face-to-face interviews using a semi-structured questionnaire. Results: The relationship between the residence of the respondents and the satisfaction level of IPD service was significantly found. (P = 0.002). The relationship between the level of education and satisfaction regarding IPD service was also significantly found (P = 0.026). Conclusions: Skilled manpower should be increased and out of pocket expenditure should be reduced for the provision of better treatment care. All facilities-related services should be enriched, modernized, and ensure the availability of these services.