DOI: 10.36347/sjebm.2015.v02i03.008

Pages: 276-279

Hotels are the crucial component of hospitality industry as the industry is a customer oriented industry. Hotels contribute to the sector by offering services and facilities of extremely high standard. Now-a-days a number the hotels in India have rapidly increased along with the competition in attracting the employees and so the employees are frequently shifting their jobs once they get better offers. The hotels should aim in building satisfied workforce. Job satisfaction arises because of several factors which includes pay, security, autonomy, supervision, and level of support in the workplace. The study was conducted among 500 employees of star category hotels across India through a well designed questionnaire using percentage analysis and ANOVA.