The Application and Practice of the Cooperative Learning Method in the University Teaching
Sch J Econ Bus Manag | 77-81
DOI : 10.36347/sjebm.2021.v08i03.001
In the cooperative learning method, students have stronger awareness of learning participation and higher initiative in learning compared with traditional teaching methods. Instructors need to give relevant guidance to students on how to carry out cooperative learning to ensure the effectiveness of cooperative learning method. This includes the cooperative learning method planning, group interaction skills development, periodic check and group effectiveness evaluation. The cooperative learning method can also be easily combined with other teaching methods.
Original Research Article
March 18, 2021
Measuring the Service Quality of Bank by Beta Distribution SERVQUAL
Sch J Econ Bus Manag | 82-87
DOI : 10.36347/sjebm.2021.v08i03.002
This study suggests a conceptual method to describe customer perception and expectation by Beta distribution, which replaces the estimated average value with coefficient of variance through the characteristics of probability distribution. Through the case study of three commercial banks in Taiwan, to explore what the key factors need to be improved in bank of Taiwan is, in addition, what difference will be resulted if the technique of statistical inference is involved. The result shows four items are different between the conventional gap analysis and distribution based analysis.
Original Research Article
March 25, 2021
The Moderating Role of Workers’ Union Activities on the Relationship between Employee Wellness Programs and Medical Employee Output at Kenyatta National Hospital (KNH), Kenya
Ruth Kanini Bosire, Dr. James Muya, Daisy Matula
Sch J Econ Bus Manag | 88-97
DOI : 10.36347/sjebm.2021.v08i03.003
The main purpose for this study was to determine the influence of moderating effect of workers ‘union activities on the relationship between wellness programs and medical employees output at Kenyatta National Hospital (KNH) as anchored on Herzberg two factor theories. Explanatory research design was adopted in pragmatism approach. Data was collected using close-ended questionnaire from a sample of 328 medical staff derived from a target population of 2175 medical staff. Hypotheses were tested using linear regression for direct effect while hierarchical regression was used to test interaction effect. The findings indicated that wellness programs had a positive and significant relationship with employee output at KNH. It was also established that workers’ union activities significantly moderate the relationship between wellness programs and employee output among medical employees at KNH. The study concluded that employee wellness programs enhance employee output in hospitals. In addition, under high level of workers’ union activities, employee wellness programs had a positive and significant relationship with employee output at KNH. The study recommends that Hospitals need to fully embrace employee wellness programs due to its benefits to the human resource pool.